What is 'My Dashboard'? How do I update my information?

How do I know my order has been confirmed?

Can I order a product that is 'Out of Stock?

Why do I see different prices for the same product?

Is it necessary to have an account to shop on F2DF?

How do I pay for an F2DF purchase?

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on F2DF?

What is Cash on Delivery?

How do I pay using a credit/debit card?

Is it safe to use my credit/debit card on F2DF?

What steps does F2DF take to prevent card fraud?

What is a 3D Secure password?

Can I use my bank's Internet Banking feature to make a payment?

Can I make a credit/debit card or Internet Banking payment on F2DF through my mobile?

How do I place a Cash on Delivery (COD) order?

How do I check the current status of my orders?

What do the different order status mean?

When and how can I cancel an order?

What are the delivery charges?

Are there any hidden costs (sales tax, octroi etc) on items sold by sellers?

What is the estimated delivery?

Why does the estimated delivery time vary from seller to seller?

Seller does not/cannot ship to my area. Why?

I need to return an item, how do I arrange for a pick-up?

Does F2DF deliver internationally?

How does the delivery process work?

How are items packaged?

Are in-transit products insured?

How can I track the delivery of my order?